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Noticeboard

Did you know that we can now send you text reminders for your appointments?


Please ensure reception have your up to date mobile number to ensure you receive your text!


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For medical advice when the surgery is closed please ring 111




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 IMPORTANT CHANGES TO HOW WE HANDLE YOUR DATA 


 Your GP will shortly be required to supply your personal and confidential medical information to the Health and Social Care Information Centre and NHS England.  The practice has NO CHOICE but to allow them to extract this information.  However individual patients can instruct their practice to stop the transfer of their data.  For more information on this important issue, please ask reception for a leaflet or see the link on the right of this screen, "Extraction of Personal Data". Below is an opt out form for completion if you do not want your information extracted. 



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 DO YOU WANT TO REGISTER FOR ONLINE ACCESS TO MAKE TELEPHONE APPOINTMENTS AND ORDER REPEAT PRESCRIPTIONS? 


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 If you want to register for this you will need to come to the surgery with two forms of identification.  One must be photographic, i.e. passport, driving licence, bus pass, and one must contain evidence of your address i.e. utility bill.  We will then give you log in details so that you are able to make telephone appointments with your doctor and you will be able to order your repeat prescriptions.


  This is not available to anyone under the age of 16 years.


The repeat prescriptions do actually link into your medical records so will be accurate. 

Welcome to Stourport Health Centre Medical practice

The practice is part of the complex containing the town’s old library, police and fire station, as well as the local health centre where the District Nurses are based.

Stourport Health Centre is part of ‘WYRE FOREST HEALTH PARTNERSHIP’. We are one valued and committed team, combining innovation and integrity to provide the best possible quality of care for our patients.

Following the merger in December 2014 of 5 practices and a further admission in December 2015, Wyre Forest Health Partnership now comprises of 6 sites with 40 Partners looking after 73 000 patients, helped by 203 staff. SHC serves nearly 9000 patients with the help of 4 Partners & 3 Associated GPs.

http://www.wyreforesthealthpartnership.co.uk/


Flu Clinics - Now Bookable!

flu

If you are:

  • pregnant,
  • 65 years or Over,
  • a child aged 2-3 ,
  • obese (with BMI>40),

OR suffer from asthma, diabetes or immunosuppression, have a heart, kidney or lung condition, have suffered a stroke or transient ischaemic attack, you are considered at greater risk from flu and the implications can be serious.

We have walk-in and bookable appointments available at times during the week and at weekends.

Walk-In Clinics (no need to book):

Saturdays: 9am to 12pm

  • 28th of September
  • 5th October

Bookable Appointments:

Morning, Evening and Day Appointments available from end of September onwards. You can book online or contact the surgery.


ASK MY GP

ASK MY gp

Same day, personalised care. With your own GP.

Click on Image to access Ask My GP. 

  • It's available 24/7 - we respond in working hours, 8am to 5.30 pm Monday to Friday
  • In working hours, we can usually get back to you within the hour - it may be longer at busy times
  • All our registered patients are welcome, and as a parent or carer you can use askmyGP on behalf of a patient
  • You can choose a particular named GP if you wish (so long as they are working that day)
  • You may chose a telephone, video or email response
  • You can login now, without any paperwork


New Telephone System

The Wyre Forest Health Partnership has changed its telephone system.  Whilst there will be no change to the telephone number that you need to contact, you will now hear an options message once your call is connected.  The new system will help us to ensure that you speak to the appropriate person as quickly as possible. Please note: calls to and from the Surgery are recorded for training and monitoring purposes and in the event that the Surgery needs to contact a patient via telephone, the surgery number will be withheld. If you have any questions or concerns regarding the changes, please do not hesitate to contact us.


Extended Access

In addition to the practice’s normal opening hours, and additional surgery opening times as stated above, you can also book an appointment to see a local clinician in the evenings or at the weekend in Kidderminster.

GP practices are working together to provide extended access appointments to our patients. This means that your extended access appointment may be with a different GP, nurse or based in a different location or practice than you are used to, and some of these appointments are telephone only.

These appointments are pre-bookable by contacting the surgery during our opening times – our receptionists will help you to find a convenient appointment.


Allocated Named GP

All patients that are now registered at Stourport Health Centre have a named allocated GP who will oversee your care. You are still entitled to see whichever Clinician you choose to. Please see our 'further information' section on the right.

 


Engage Consult

Engage Consult will be replaced on 17th September with 'ASK MY GP'. The link will be available from this date. In the meantime please call the surgery if you require any medical assistance.

 

 


Patient access sign in

https://patient.emisaccess.co.uk/account/login


Did you know we can now send you a text reminder for your appointments? 

PLEASE ENSURE RECEPTION HAVE YOUR UP TO DATE MOBILE NUMBER


Next PPG Meeting

Date to be confirmed

 

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MAKING IT EASIER FOR YOU TO HEAR US 

 Induction loop for the hard of hearing _
This is now installed in reception.  The loop works when a patient with a digital hearing aid, switches the T switch on a hearing aid. It makes it easier for you to hear us. It is portable, so if you feel it would be of help during a consultation, we can take it into the doctor's or nurse's room with you.   

If the hearing aid is digital it should have been programmed for use with the T setting. 

 For those who do not use a hearing aid, but have a degree of hearing loss, we also can offer a hand held hearing device which again makes it easier for you to hear us.

 Please ask us if you would like more information about this.

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JUST 3 NUMBERS TO ACCESS HELP 

 For  the patients of this practice, there are just 3 numbers you need to know to access medical care  

 Your GP Surgery 01299 827141  

 For advice during the day, and when the surgery is closed - 111  

For immediate, life threatening emergencies - 999  

111 is a new number and a new NHS service for patients.  Click on this link, below, to find out more.  

  http://www.nhs.uk/NHSEngland/AboutNHSservices/Emergencyandurgentcareservices/Pages/NHS-111.aspx

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(Site updated 19/09/2019)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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