The Care Quality Commission (CQC) regulates GP Surgeries. By law, all GP Practices in England must make sure that the care and treatment they provide meet national standards of quality and safety. This Practice has registered successfully with CQC in order to provide services to our patients. Periodically, Practices will receive an inspection from CQC inspectors to ensure the services we provide meet the essential standards of quality expected.
The CQC booklet available at the Practice "What Standards you have the right to expect from the regulation of your GP Practice" explains further.
When a Practice is meeting national standards of quality and safety, then patients can expect
1 - To be respected, involved and told what's happening at every stage
2 - To receive care treatment and supports that meets their needs
3 - To be Safe
4 - To be cared for by staff with the right skills to do their jobs properly.
5 - Your GP Practice to routinely check the quality of its service
If you do not think that this GP surgery is meeting national standards, then please let us know at the surgery; by entering the complaints procedure if you wish. Alternatively you can contact CQC on 03000 616161 or via email@example.com else see the website www.cqc.org.uk
CQC inspection due on 17th May 2017, comment cards can be found in reception for patients to leave feedback for the CQC